Health & Social Work
Application Portal
Leading Service Change | 7HSK0306 | Level 7 | Credits 15 | 2022/23
Health & Social Work
Application Portal
Leading Service Change | 7HSK0306 | Level 7 | Credits 15 | 2022/23
16/01/2023 | Semester B | Intake Closed
16/01/2023 (Face to face - 10am to 4pm), 30/01/2023 (Online via Zoom - 9.30am to 12pm), 20/02/2023 (Online via Zoom - 9.30am to 12pm), 06/03/2023 (Online via Zoom - 10am to 4pm), 20/03/2023 (Online via Zoom - 9.30am to 12pm), 27/03/2023 (Online via Zoom - 9.30am to 12pm), 23/04/2023 (Assessment hand in )
** Applications will ordinarily close 14 days before start date of a course.

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In these challenging times Health and Care services need to be developed to meet growing demands but with decreasing resources. This course explores models, theories and the evidence base to enable you to identify how to lead change within your service. 


The course covers three main themes: the external context and health policy influencing change; service development and redesign; working with change and leadership. The course explores questions such as: How do you involve service users and other stakeholders in service development? How to identify what to change? How do you prepare for the future? How can you facilitate change through people and process, creating a sense of urgency and commitment? What is leadership and how do you lead? What types of leaders are required in challenging times? How can leadership styles influence team motivation and outcomes?



You should be a qualified health care professional currently working in an appropriate area of practice.   

Normally students may enter Level 7 study having completed a qualification at Level 6, which is equivalent to an undergraduate degree.

This module forms part of a broader CPD framework which can lead to a postgraduate award or it can be taken as a standalone module for CPD.


Powerpoint presentation with embedded narration, critically discussing a change you are leading underpinned by theories and models studied within the course.


What our students say.....

 “What an eye opening and ideas generating couple of days. Today we hit the ground running!”

“Thanks for consistently making material useful, interesting and thought-provoking. The module needs to be part of any leader or future leader's training package!


Learning Outcomes

1. able to critically discuss the theories, models and tools to lead and improve services to meet the challenges of current and future health and social care. 

2. able to critically discuss models and methods of change management and leadership, and apply that knowledge to service redesign. 

3. Be able to critically apply service improvement tools and methods to evaluate capacity, capability and implementation of service change 

4. Be able to critically reflect on their own ability to lead and manage service change. 

Course Notes

This course is led by Liz Ward, a Senior Lecturer in healthcare leadership, management and service redesign. Alongside her lecturing work Liz is an independent consultant within healthcare, advising healthcare organisations on wide-scale system change and programme delivery. 

Previously Liz held several senior leadership roles within the NHS. Liz started her career as a Physiotherapist, and is passionate about equipping staff that work within and alongside healthcare, with the skills they need to create and lead services that are fit for the future. 

The course also features lecturers with expertise in the field of research methods and service evaluation 

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Course Leader
Name: Louise Smith
Tel: 01707 281030
Name: Niamh Sexton
Tel: 01707-284956


The price quoted above is per 15 credits and relates to students assessed as UK/home self-funded for fee purposes. Prices may differ for students that are assessed as EU Overseas/Overseas. Fees status will normally stay with the student for the remainder of their course. Here you can find further details along with, costs and when your fees need to be paid. You may be able to obtain a Post Graduate student loan, for which you must sign up for the whole MSc programme and not just individual modules or a Post Graduate Diploma, further details can be found at Gov.uk Master’s Loan

Learner Hours
Scheduled - 22 - Independent - 128
Mode of Delivery
Blended learning
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