In these challenging times Health and Care services need to be developed to meet growing demands but with decreasing resources. This course explores models, theories and the evidence base to enable you to identify how to lead change within your service.
The course covers three main themes: the external context and health policy influencing change; service development and redesign; working with change and leadership. The course explores questions such as: How do you involve service users and other stakeholders in service development? How to identify what to change? How do you prepare for the future? How can you facilitate change through people and process, creating a sense of urgency and commitment? What is leadership and how do you lead? What types of leaders are required in challenging times? How can leadership styles influence team motivation and outcomes?
Attendance dates and times:
15/01/24: 10:00 – 16:00 in person at UH
29/01/24: 09:30 – 12:00 online
12/02/24: 09:30 – 12:00 online
26/02/24: 10:00 – 16:00 in person at UH
11/03/24: 09:30 – 12:00 online
25/03/24: 09:30 – 12:00 online
You should be a qualified health care professional currently working in an appropriate area of practice.
Normally students may enter Level 7 study having completed a qualification at Level 6, which is equivalent to an undergraduate degree.
This module forms part of a broader CPD framework which can lead to a postgraduate or it can be taken as a standalone module for CPD.
P presentation with embedded narration, critically discussing a change you are leading underpinned by theories and models studied within the course. Submission date: 24th April 2024
What our students say.....
“Never got a chance to be bored! With the zoom classes, videos, discussions etc... the range and depth of different approaches was .”
“The lecturers were able to convey humour, warmth and empathy over the online airwaves (no mean feat) enabling everyone to be able to build supportive relationships and to be open and honest... excellent teaching!”
“I found the course very inspiring. I enjoyed the feeling of urgency, the feeling that we can make a difference and the knowledge to assist us with making a start.”
“The course has been extremely well structured and has been presented in a clear and logical way. The course content mirrors the assessment criteria and the preparatory work for each session is well set up to support this.”
“I have enjoyed the sessions and found them very helpful in developing my understanding of change and I will definitely be able to apply them at work.”
Successful students will typically be able to:
1. Critically discuss the theories, models and tools to lead and improve services to meet the challenges of current and future health and social care.
2. Critically discuss models and methods of change management and apply that knowledge to service redesign.
3. Critically apply service improvement tools and methods to evaluate capacity, capability and implementation of service change .
4. Critically reflect on their own ability to lead and manage service change.
This course is led by Liz Ward, a Principal Lecturer in healthcare leadership, management and service redesign. Alongside her lecturing work Liz is an independent consultant within healthcare, advising healthcare organisations on wide-scale system change and programme delivery, and an Executive Coach.
Previously Liz held several senior leadership roles within the NHS. Liz started her career as a is passionate about equipping staff that work within and alongside healthcare, with the skills they need to create and lead services that are fit for the future.
The course also features lecturers with expertise in the field of research methods and service evaluation.